Transparency

Legal, privacy & patient rights

Everything we do with your data, written honestly and without legalese padding. If anything here is unclear, call the practice on 0121 348 8800 and we will explain it.

Last reviewed 2026-09-23

• Privacy noticeWhat personal data we collect as a dental practice, why we hold it, how long we keep it and the rights you have under UK and EU GDPR.
• Cookie policyExactly which cookies and third-party embeds this website uses, what they do, and how to change your choice at any time.
• Terms of useThe terms that apply to using this website, including the limits of the information published here.
• Security & data protectionHow this website and our patient data are protected, which suppliers process data on our behalf, and how to report a vulnerability.
• Accessibility statementHow we've built this site to be usable for everyone, the standard we work to, and what to do if something doesn't work for you.
• Complaints & patient rightsHow to raise a concern about your care, how we handle it, and the independent bodies you can escalate to.